Team Working & Team Building

Course overview

This training explores the role of participants as members of a team. At various points in the work cycle individuals are drawn together to work on specific tasks as a team. Thrown into challenging and often stressful situations it is invaluable to understand the way that people behave and effective teams operate. This training will enable participants to effectively collaborate and get the best from themselves and their team members.  The course can be targeted at an existing team or department, focusing on break down sectoral barriers, improve communication across the organization and sharing team-working lessons to improve the organization’s efficiency and effectiveness.

Course details

Courses rosette

Course objectives

By the end of the training participants will be able to:

  • Be aware of the different team roles and resources that support the effective team
  • Recognize the group dynamics of team formation and performance and develop strategies to manage them
  • Understand the process of ‘tackle a task’ and be able to facilitate it through the use of simple participatory tools
  • See the potential of team work to develop both the team and the individuals


Our courses utilise a variety of methodologies, such as role play, reflective questionnaire, case studies, reflective journal, participatory analysis tools and much more. We design programmes to include a useful mix of hard and soft skills, combining practical tools and tips with brief ‘theoretical’ inputs where relevant.

At CIDT we are great believers in experiential learning. Therefore our courses and workshops are very participatory and active in nature, so be prepared to share your ideas, experiences, problems, challenges and practices with other. We also believe that learning should be fun – so please also bring your sense of humor with you!

Course Content

This workshop covers the following topics:

  • Team process, structure and content
  • Roles, attitudes and behaviours
  • Stages of team development
  • Effective communication
  • Interpersonal skills
  • Understanding group dynamics
  • Cross-cultural communication
  • Building relationships and motivating
  • Handling conflict and disagreement
  • Solving problems creatively
  • Achieving consensus
  • Reviewing progress

What our participants say…

“The facilitators were excellent and had a very good working knowledge and understandings of our context. This made the course very special and interactive. Well done! It was very useful!”

“Very entertaining, practical and direct approach.”

“Very interesting, good fun and nice trainers.”

“An extremely valuable opportunity offered to improve skills and get to know our colleagues and their work.”

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